YOUR RENTAL SUPPLIER:

Your contract is with South Coast Campers , which supplies you with your vehicle.
Basis of your contract:
Prior to completion of your booking, you must confirm that you have read and understood these Terms being our General Terms and Conditions. At the time you pick up your Vehicle, all drivers must sign and confirm that they have read and understood this document.
DRIVER INFORMATION:
Rental Age:
The minimum rental age is 23 years.
The maximum rental age is 70 years.
Drivers outside of these age restrictions may be insured as named drivers at the insurers discression.
Every driver must hold a full (not provisional) driving license that has been valid for at least two years. All licenses must be for manual transmission vehicles.
Drivers with more than 6 penalty points on their current driving license cannot be insured.
Every driver must present the following documentation on collection of the Vehicle:
Driving License, Identity Card or Passport;
(Overseas visitors only) return travel tickets;
A telephone number in the UK through which we may contact you.
A utility bill of no more than two months old as proof of address.
SEAT BELTS:
These must be worn in the front and rear of all Vehicles.
STATE/BORDER RESTRICTIONS:
Your Vehicle may only be driven within the UK, and out with this area only by prior consent. You will be liable for any losses (including repatriation costs) where your Vehicle is taken to a prohibited area or country.
ONE-WAY RENTALS:
All Vehicles must be returned to the rental location from which it was collected.
SMOKING:
Smoking is not permitted in your Vehicle.
SPEED:
Each Vehicle can only be driven at a maximum speed of 65mph .
MAXIMUM NUMBER:
Each Vehicle can only carry 6 people (including children).
The following are prohibited and will result in the exclusion of Insurance cover
Use of your Vehicle:
  for the carriage of chemicals or dangerous goods
  for driving instruction
  airside at an airport or aerodrome
  for terrorist activities, or
  for towing any other vehicle or trailer.
ROADSIDE ASSISTANCE:
24 hour roadside assistance is provided. A telephone number will be supplied when you collect your Vehicle.
DEPOSITS:
A rental deposit of £150 of the cost of the hire is payable within 7 days of booking the Vehicle. This is nonrefundable. The full balance must be paid 21 days before the date of collection of the vehicle "the Deposit" A credit card will be needed for a £500 security bond this will be payable on collection of the Vehicle. Cheques will only be accepted if received by us more than 14 days prior to the commencement of the hire. This will be refunded on the return of your Vehicle after deducting the cost of repairing any damage. If the cost of repair exceeds the Deposit, you will be responsible for the balance. If the damage necessitates a claim under the insurance policy then the insurance excess will be payable to the Insurance Company.
ADDITIONAL DRIVER(S):
Additional drivers must be over 23 and under 70 years old and have held a full driving license for at least 2 years. All licenses must be for manual transmission vehicles. Drivers with more than 6 penalty points on their current driving license cannot be insured.
All additional drivers must be present at the time of collection of your Vehicle.
FUEL:
You must return the Vehicle with a full tank of fuel at the end of your rental. If not, the cost of refueling the Vehicle will be deducted from the Deposit. The type of fuel used by your Vehicle is stated on the Vehicle's instruction booklet. You are responsible and liable for any damage caused by the use of the incorrect fuel.

FINES AND PENALTIES:
You are responsible for the cost of any parking or speeding fines or other penalties incurred during the hire. Should such fines or penalties be incurred we will pass the relevant charge on to you and will charge an administrative fee of £25 per fine or penalty.
LATE RETURNS:
A late return charge will be applied if your Vehicle is returned after the agreed return date. The late return charge is £100 (each full or part day). This charge is a genuine pre-estimate of loss because it is likely that another customer will be renting your Vehicle as soon as you return it. If you fail to return your Vehicle on time we will suffer loss.
LOST KEYS:
In the event that you lose the keys for your Vehicle or lock the keys in your Vehicle you must phone us. We will endeavor to supply you with a duplicate set of keys but the costs of so doing must be met by you. The Vehicle will not be deemed to have been returned until a correct set of keys has been returned to us at our rental location. If you lose or lock the keys in your Vehicle, you will be liable for the cost of a replacement set of keys.
CLEANING FEE:
Our `Bring it back clean' policy is designed to reduce customer costs. You must bring the Vehicle back clean. The whole vehicle (including the boot) must be clear of litter. The ashtray must be clean. The floors, doors and upholstery must be clean (for example, with no mud stains).
If you do not return your Vehicle clean, then a cleaning fee of £40 will be deducted from the Deposit.
INSURANCE EXCESS:
PLEASE NOTE THAT THERE IS AN INSURANCE EXCESS of £500 PAYABLE BY THE HIRER SHOULD A CLAIM BE MADE ON THE INSURANCE POLICY
The following are not covered by insurance:
Not covered: Loss, damages or expenses due to
  theft of personal effects from your Vehicle;
  cigarette or cigar burns (or equivalent) to your Vehicle;
  putting incorrect fuel in your Vehicle;
  theft or damage due to negligence;
  violation of UK traffic laws;
  damage to the underside of your Vehicle;
  any deliberate or willful act;
  driving on unpaved roads or abroad;
  fire caused by cooking.
  damage caused by pets.
  Theft by hirer.
You will be responsible for any costs incurred in connection with any loss or damage caused by any of the above.
  CONDITION OF VEHICLE:
 Your Vehicle must be returned in the same condition as when collected. On collection of the Vehicle you accept it as being in good and roadworthy condition and free of defects. You are responsible for the cost of any damage.
CANCELLATION & REFUNDS:
Once a booking has been made it can only be cancelled if we are notified more than 30 days in advance. No refunds of any deposit paid will be given.
EARLY ARRIVAL:
Your Vehicle may only be collected during your chosen rental period. It may not be collected prior to this time.
NO-SHOWS:
No refund will be made if you do not collect your Vehicle.
DAILY VEHICLE CHECK:
Your Vehicle will be provided to you in a roadworthy condition. During your rental period, you are responsible for ensuring that your Vehicle's tyres air pressure levels are maintained within the manufacturer's recommended levels. Also that the oil level is checked on a regular basis and kept at a satisfactory level.
START/END OF RENTAL:
You should allow at least 30 minutes for collection and return of your Vehicle.
Time of Return: Your Vehicle must be returned at the agreed end time.
Early Return: Unfortunately if you return your Vehicle early no refund can be made.
CHANGES TO EXISTING BOOKINGS:
An administration fee will be charged for each change you make to the times and dates of your Booking of £25

INCIDENTS:
In case of an Accident/Theft you must:
Inform the Police immediately and obtain an Incident or Crime Number.
Obtain names, addresses, contact telephone numbers of all third parties involved in the Incident and the registration numbers of all third parties and immediately report the Incident by telephone to us within 24 hours.
Upon receipt, immediately send us any letter from any third party, any written summons or any other documents relating to court proceedings.
Provide all reasonable assistance to us or our agents and insurers in dealing with any subsequent proceedings including allowing Court actions to be taken in your name and defending any proceedings taken against us.
At the time of any Incident, which has involved your Vehicle and a third party, make no admission of liability to any persons.
You agree to make good (and if necessary pay us for) any and all damage or loss sustained to the Vehicle, or any third party during your rental in the event that you:
Fail to ensure that all Incidents are reported by telephone to us within 24 hours of the Incident occurring.
Use your Vehicle for any purpose other than that for which it was legitimately supplied to you.
  Use your Vehicle to participate in any illegal activity.
  Fail to take reasonable care of your Vehicle (for example, leaving it unlocked and unattended or leaving valuables in the Vehicle).
Depending on the circumstances, we reserve the right not to replace the Vehicle.
 GENERAL INFORMATION
Please ensure that you:
  Do not use or drive the Vehicle or allow anyone else to use or drive the Vehicle whilst intoxicated or under the influence of any medication or other legal or illegal substance, which impairs driving ability.
  Do not allow or do work on or to the Vehicle including altering, removing or changing any component or changing in any way the Vehicle's specification or appearance.
  Do not remove/change any name or other mark identifying ownership of the Vehicle.
  Do not sell, rent or dispose in any way of your Vehicle or any extras.
  Ensure that the Vehicle is not used in an unsafe circumstance, in a condition that is considered unsafe or use the Vehicle for the purpose for which it is not designed or not suitable for. In particular you will not overload the Vehicle and will properly secure all loads and not carry any hazardous, dangerous or inflammable substance(s).
Do not use the Vehicle for racing, pace making or any other form of competition.
Do not use the Vehicle for towing, pushing, driving tuition or any other hazardous or unusual use.
We will not be held responsible for anyone driving under the influence of alcohol/drugs, causing willful damage, driving or driving without due care and attention. You accept responsibility in respect of such claims. This list is demonstrative and not exhaustive. If you fail to fulfill any of the obligations imposed on you by this section, you may invalidate your Insurance and you will be liable to us to make good all loss or damage sustained.
  DATA PROTECTION:
We will take all reasonable precautions to keep the details of your order and payment secure, but unless we are negligent, we will not be liable for unauthorized access to information supplied by you.
We will only use the information you provide about yourself for the purpose of fulfilling your order, unless you agree otherwise.
  APPLICABLE LAW:
These terms and conditions will be subject to English law and the English Courts will have jurisdiction in respect of any dispute arising from the contract.
  CANCELLATION:
We reserve the right to cancel a booking at any time. If we cancel your booking and there is no fault or omission on your part then all deposits paid will be refunded in full.
  DRIVER RESTRICTIONS:
The Insured Vehicle shall not be let out on hire to or be driven by:-
  Persons who have any mental or physical defect or infirmity or suffers from fits, diabetes or any heart complaint.
  Persons who have had their insurance declined and/or renewal refused and/or special insurance terms imposed as a result of claims experience and/or have had their insurance or cover cancelled by any motor insurer.
  Persons engaged wholly or partially in professional entertainment or professional sports persons.
  Jockeys and persons connected with racing of any sort.
  Persons who, whilst driving, have been involved in more than one accident during the past three years.
  Foreign Service Personnel other than persons born in the United Kingdom.
  Our Terms and Conditions and Prices are subject to change without notice and may vary 

Wedding Hire
Terms and Conditions of Hire
 
The Customer. The customer is the person making the booking and who is solely responsible for
said booking.
 
Deposits and payments. A deposit of £100(non refundable in the event of cancellation) is required
on booking and the outstanding balance is due 30 days prior to the engagement. If a booking is
made with less than 30 days until the engagement then the balance must be paid in full on booking.
 
The Booking Price. The Booking Price is the price quoted once a route and all requirements have
been established between South Coast Campers and The Customer. 
 
How to pay: Cheque made payable to South Coast Campers. Card payment can be accepted as well.
 
Maintenance. Whilst every effort is afforded to maintain the serviceability of the vehicle, due to its
age, responsibility cannot be accepted for mechanical, electrical or material breakdown whatsoever.
In this unlikely event, every effort will be made for the immediate repair of the vehicle and should
this not be possible, a full refund will be given and South Coast Campers will make every effort to
arrange alternative transport covering costs within reason no greater than £100. In the event of a
breakdown or accident to the vehicle prior to the date of the booking, every effort will be made to
supply an alternative vehicle. If this is not acceptable to The Hirer a refund will be made of monies
paid. In the event of breakdown or accident, no responsibility will be accepted for missed
connections and/or functions how so ever caused.
 
Responsibility. The Company cannot accept responsibility for adverse weather conditions, or acts
by other persons or organisations which may impact adversely on the hire period.
 
Booking and Transport Refusal. South Coast Campers reserves the right to refuse a booking. South Coast Campers also reserves the right to refuse entry to the vehicle or to any person(s) they deem
unfit for whatsoever reason, and can refuse to continue the journey if any person(s) behave in a
manner which may be detrimental to any other person or the vehicles and its contents. In this
event, no refund of monies paid will be given.
 
Damage By Customers. Customers must note that they are liable for any damage caused inside
and outside the vehicles by either themselves or any other member of their party. The Customer will
agree to be liable for the total retail cost of the repair South Coast Campers will determine the
location of the repair. South Coast Campers will also impose a £100.00 valeting charge if the vehicle(s)
are misused through food, drink or illness.
 
Loss of Belongings. South Coast Campers will not accept any liability for any belongings lost by The
Customer or any of their party whilst using its services.
 
Photographs. South Coast Campers may take photographs at your event and we may use them on our
web site or for other promotional material. If you do not wish your photos to be used, Please advise
us at the time of booking.
 
No Smoking Policy. We operate a strict no smoking policy in all of our vehicles
 
Bookings are accepted only on the understanding that the client understands and accepts the above
terms and conditions as set out by South Coast Campers, and the payment of the deposit signifies such
acceptance.
 
By making a booking, The Customer has entered into a binding contract with  South Coast Campers.

Whilst every effort is made to ensure that our vans are in full working order, we cannot accept liability for consequent replacement vehicle costs, accommodation charges or any claims arising from breakdown, accident or other cause. We will, however, do our umost to provide a replacement van, subject to availability.

Still have questions? Please contact us anytime! We look forward to hearing from you.

Contact us here